When an electric vehicle comes into your facility for service or repair, it’s important to follow the necessary precautions to help promote proper and safe repair on these high-voltage models. Take a look at the tips in this blog. 

Introducing our new Training Quick Bit Video Series! In the final video of a four-part EV series, Andrew Cunningham, Technical Services Manager at ACDelco, will discuss the future of the General Motors Ultium Battery platform, and what that means for today’s technician.

Read this blog for more details on a repair procedure for an aftermarket device that may be causing issues on some 2019 and 2020 Chevrolet Silverado and GMC Sierra vehicles. 

Take a look at the tools needed for an EV charging system! With more electric vehicles hitting the roads these days, it’s important for your shop to know about all of the tools and equipment you may need — including a reliable EV charging system — to repair such models. 

Some customers may comment on an illuminated Malfunction Lamp and/or an engine misfire/ticking noise. During inspection, technicians may find DTC P0300 set or in history.

After replacing a Diesel Exhaust Fluid (DEF) pump, technicians may find that the pump is not building sufficient pressure for proper operation. Read this blog to learn more. 

Some owners of Chevrolet or GMC trucks or SUVs may point out rough shifting, surging, jerking or lurching – particularly when accelerating from a stop out of 4LO.

Some Customers may comment that their vehicle’s Malfunction Indicator Lamp (MIL) is illuminated. Upon initial diagnosis, technicians may find one or more of the following fuel trim and/or O2 sensor related DTCs set: P0101, P0137, P0138, P0140, P0141, P0157, P0158, P0160, P0161, P0171, P0174, P0420, P0430, P1174, P1175, P2096, P2097, P2098, P2099, P2177, P2178, P2179, P2180, P2187, P2188, P2189, P2190, P2270, P2271, P2272 or P2273.

DTC P0171 (Fuel Trim System Lean) may be set in the Engine Control Module (ECM) and the Check Engine MIL may be illuminated.

Customers may notice a chirp, squeak, squeal or tick sound coming from their engine.

To avoid inadvertent deployment of a vehicle air bag while servicing, it is recommended technicians take a few precautions when working on or near the vehicle’s Supplemental Inflatable Restraint (SIR) system.

Take a read through this blog to find out more on Ferritic Nitrocarburizing (FNC) technology and how it helps brake rotors resist corrosion and wear, as well as other tips for servicing brake rotors.

Customers may comment on various noises they hear and ask about what’s causing them.

The CONNECTION parts catalogue now offers an easy way to add Favorite Jobs to make looking up common jobs even easier. Favorite Jobs are non-application specific jobs that require multiple parts every time they are done. With the new Recommended Jobs feature you can choose from jobs that are already created, but you still have full control to edit them after you add them to your Favorite Job.  Take a look at how you can take advantage of this new feature.

Some customers with the following vehicles may ask to have an aftermarket trailer brake controller added to their vehicle, or to have one installed in lieu of their factory brake controller (RPO JL1).

It has been brought to our attention that there are customers experiencing compatibility issues with TIS2WEB and Windows. Please see below for information from the TIS2WEB team on how to resolve the issue related to a Windows operating systems versioning.

Some customers of 2019 and 2020 GM models may find that their unlocking feature is inoperative when pressing the button on the door or tailgate release handle. 

Read this blog for tips on maintaining the Diesel Particulate Filter (DPF) in vehicles with a V8 Diesel Engine (2007-2020 models). 

A number of electrical service issues on some GM trucks and SUVs could stem from a vehicle’s battery condition or its connections.

Meet Chris Scott from Chris Scott Automotive. Successful business owner and gold medalist!

After 44 Years in the business, Bruce Eccles of Eccles Auto Service is retiring. As Bruce says, "it's been a wild ride". Take a look at Bruce's story.

These premium oil filters have been engineered to provide more robust performance during extreme driving conditions such as extreme cold, corrosive environments, or high engine speed.

Help your customers keep their Duramax running like new by using ACDelco GM OE and Professional parts.